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CASE STUDY

Baker & Taylor maximizes competitive edge with Ficstar’s reliable pricing data

“Ficstar’s customer-focused approach, and genuine interest in what Baker & Tayler needed made it immediately apparent Ficstar was a partner that wanted to understand our needs and provide the solutions in the format and with the frequency that worked best for us.”

Margaret Lane
Vice President of Retail Sales at Baker & Taylor
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What our customers say about us

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Andrew Ryan
Marketing Manager, LexisNexis

“I have worked with Ficstar over the past 5 years. They are always very responsive, flexible and can be trusted to deliver what they promise. Their service offers great value, and their staff are very responsible and present. They work with you to ensure your requirements are correct for your needs up-front. I recommend Ficstar for any project that requires you to pull data and market intelligence from the Internet.”

“We appreciate Ficstar’s professionalism and the partner-in-business approach to our relationship. They keep getting results that are much better than anyone else can do in the market. The Ficstar team has worked closely with us, and has been very accommodating to new approaches that we wanted to try out. Ficstar has truly been a reliable, high-quality valued partner for Indigo.”

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Craig Hudson
Vice President, Online Operations, Indigo Books & Music Inc.

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